My CAPPA Story—Ben Boslaugh Utilities Manager, Missouri State University
My first time attending a CAPPA event was in 2007. I was new to supervision in a higher education setting.
University of Arkansas Fayetteville was hosting the annual conference. I was attending Supervisor Toolkit with a co-worker. That year’s Toolkit facilitators were Glen H., Vickie Y., and Steve M. Toolkit was a great benchmark training experience. More than just a leadership checkup, it laid out some great ground rules. Coaching on the move has always stuck with me. Toolkit helped guide me through the transition of my skills from the military realm to the facilities environment.